At wizzbet, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools, information, and support they need to play smart and stay in control.
Responsible gaming means enjoying casino games, slots, bingo, and sports betting as a leisure activity — with full awareness of the risks involved and clear boundaries in place. At wizzbet, we take this seriously. We've built a comprehensive responsible gaming framework that puts Filipino players first, giving you the power to manage your gaming activity at every step.
Whether you're spinning the reels on your favorite slot in Manila, playing bingo from Cebu, or betting on the PBA from Davao — wizzbet wants your experience to be enjoyable and sustainable. Problem gambling can affect anyone, regardless of age, income, or background. Recognizing the signs early and using the right tools can make all the difference.
wizzbet's responsible gaming program is built around four core principles: Prevention, Awareness, Intervention, and Support. These principles guide every feature we offer — from deposit limits and session timers to full self-exclusion and access to professional counseling resources.
In the Philippines, the legal age for casino-style gambling is 21 years old. wizzbet strictly enforces this requirement. Every new player must complete a Know Your Customer (KYC) verification process before making any deposits or placing any bets. Acceptable government-issued IDs include the PhilSys National ID, passport, and driver's license.
Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned, and the case will be reported to the relevant authorities. wizzbet also encourages parents and guardians to use parental control software to prevent underage access to online gaming platforms.
One of the most important principles of responsible gaming is understanding that gambling outcomes are determined by chance. No strategy, system, or pattern can guarantee a win. wizzbet encourages all players to set a personal entertainment budget — an amount you are fully comfortable losing — and to never chase losses. If you find yourself gambling with money meant for rent, food, or bills, it's time to take a break and use our support tools.
wizzbet's games use certified Random Number Generator (RNG) technology, ensuring that every spin, card draw, and dice roll is completely random and fair. There is no way to predict or influence outcomes, which is why playing within your means is the only sustainable approach.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools.
If you answered yes to 2 or more questions, please contact our support team or activate self-exclusion from your wizzbet account settings.
Problem gambling can develop gradually. Knowing the warning signs helps you or someone you care about get help before things escalate. wizzbet urges all players to stay aware of these indicators:
wizzbet recommends these practical habits to keep your gaming experience healthy and enjoyable:
Decide on a fixed amount you can afford to lose before you start. Once that budget is gone, stop — no exceptions.
Set a time limit for each gaming session. Take regular breaks and avoid playing for extended periods without rest.
Chasing losses is one of the most dangerous gambling behaviors. Accept losses as the cost of entertainment and move on.
Gambling should be enjoyable. If it stops being fun and starts feeling like an obligation or a source of stress, take a break.
All wizzbet players have access to these tools directly from their account settings. No waiting, no forms — activate them instantly.
Set daily, weekly, or monthly deposit limits in Philippine Peso (₱) to control how much you fund your wizzbet account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period.
Define the maximum amount you're willing to lose over a set period. When your loss limit is reached, wizzbet will automatically prevent further wagering until the limit period resets, protecting your bankroll.
Set a maximum session duration. wizzbet will display a reminder when your session time is approaching its limit, and will log you out automatically when the limit is reached — keeping your play time in check.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered during your current session. These reality checks help you stay aware of your gaming activity in real time.
Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this period, you cannot log in or place bets on wizzbet. This is ideal when you feel you need a temporary pause.
For players who need a longer break, wizzbet offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from wizzbet.
Six pillars of the wizzbet responsible gaming program
wizzbet verifies the age and identity of every player through a mandatory KYC process. No deposits, no bets, and no bonuses are accessible until age verification is complete. We take underage gambling prevention seriously.
From deposit limits to full self-exclusion, every wizzbet player has instant access to a full suite of responsible gaming tools directly from their account dashboard — no waiting, no approval needed.
Our customer support team is available around the clock in both English and Filipino. If you're concerned about your gambling habits or need help activating any responsible gaming tool, we're always here for you.
wizzbet's system monitors player activity for signs of problem gambling. If unusual patterns are detected, our responsible gaming team may proactively reach out to offer support and resources.
wizzbet operates in alignment with Philippine gaming regulations and responsible gaming standards. We cooperate fully with regulatory bodies to ensure a safe and fair environment for all Filipino players.
wizzbet provides players with educational resources about the risks of gambling, how to recognize problem gambling, and where to seek professional help — because informed players make better decisions.
If you or someone you know needs support with problem gambling, these resources are available to Filipino players. Reaching out is a sign of strength, not weakness.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. Contact PAGCOR directly for regulatory concerns and support referrals.
Our dedicated responsible gaming team is available 24/7 via live chat. They can help you activate self-exclusion, set limits, or simply talk through your concerns — in English or Filipino, whichever you prefer.
Email: [email protected]
Problem gambling is a recognized condition that responds well to professional treatment. We encourage players in Manila, Cebu, Davao, and across the Philippines to seek help from licensed mental health professionals or addiction counselors.
wizzbet is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Explore our games knowing that your wellbeing always comes first.
⚠️ Must be 21 years or older. Gambling involves risk. Please play within your means.