At wizzbet, your privacy is a priority. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the wizzbet platform.
This Privacy Policy ("Policy") describes how wizzbet ("wizzbet," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("Player," "User," or "you") who access or use the wizzbet website at wizzbet.org and all associated services. By registering or using the wizzbet platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
wizzbet is an online casino and sports betting platform operated for the benefit of Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions. wizzbet is committed to protecting the personal data of its users and to operating in a transparent and responsible manner consistent with applicable data protection laws and regulations.
For all privacy-related inquiries, you may contact our Data Privacy Officer at: [email protected]
wizzbet collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:
wizzbet collects personal data through the following means:
wizzbet uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your wizzbet account, verifying your identity, and managing your profile settings. |
| Service Delivery | Providing access to casino games, sports betting, live dealer games, and all other wizzbet platform features. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods. |
| Regulatory Compliance | Meeting KYC, AML, and other legal obligations applicable to online gaming operators in the Philippines. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct. |
| Responsible Gaming | Monitoring gaming behavior to identify problem gambling indicators and administering self-exclusion and limit-setting tools. |
| Customer Support | Responding to your inquiries, resolving disputes, and providing technical assistance. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have provided consent. |
| Platform Improvement | Analyzing usage patterns to improve the wizzbet platform, fix bugs, and develop new features. |
wizzbet processes your personal data on the following legal bases:
wizzbet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom wizzbet shares personal data are required to implement appropriate technical and organizational security measures and to process data only in accordance with wizzbet's instructions and applicable law.
wizzbet uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the wizzbet platform.
wizzbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, wizzbet retains account data and transaction records for a minimum of five (5) years following account closure, in accordance with applicable AML and regulatory requirements. Gaming history and session logs are retained for a minimum of three (3) years. Marketing data is retained until you withdraw your consent or request deletion, whichever is earlier.
When personal data is no longer required, wizzbet will securely delete or anonymize it in accordance with our data retention procedures.
wizzbet implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While wizzbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, wizzbet will notify you and the relevant authorities as required by applicable law.
As a wizzbet player, you have the following rights with respect to your personal data, subject to applicable legal limitations:
To exercise any of these rights, please contact the wizzbet Data Privacy Officer at [email protected]. wizzbet will respond to all verified requests within thirty (30) days.
The wizzbet platform is strictly intended for persons who are at least 21 years of age. wizzbet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on the wizzbet platform, please contact us immediately at [email protected].
The wizzbet platform may contain links to third-party websites or services. This Privacy Policy applies solely to the wizzbet platform and does not cover the data practices of any third-party websites. wizzbet is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
wizzbet reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the wizzbet platform. The date of the most recent revision is indicated at the top of this page. Your continued use of the wizzbet platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way wizzbet handles your personal data, please contact our Data Privacy Officer:
wizzbet is committed to resolving all privacy-related inquiries promptly and transparently. We aim to respond to all written requests within two (2) business days.
Six ways wizzbet keeps your personal data safe and secure
All data transmitted between your device and the wizzbet platform is protected by SSL/TLS encryption, ensuring your personal and financial information stays private at all times.
wizzbet never sells your personal data to third parties. Your information is used solely to deliver and improve our services, process payments, and meet our legal obligations.
We clearly explain what data we collect, why we collect it, and who we share it with. No hidden practices — just straightforward, honest data handling from the wizzbet team.
Access, correct, or delete your personal data at any time. wizzbet honors all data subject rights requests and responds within 30 days — because your control over your data matters.
Identity documents submitted for KYC verification are encrypted at rest and accessible only to authorized compliance personnel. wizzbet uses certified third-party KYC providers for added security.
You control non-essential cookies through your browser settings. wizzbet only uses marketing cookies with your explicit consent, and you can withdraw that consent at any time.
Your data is safe with us. Join the wizzbet community and enjoy world-class slots, live casino, and sports betting — with the peace of mind that your privacy is always protected.
⚠️ Must be 21 years or older. Gambling involves risk. Please play within your means.